TERMS & CONDITIONS

Jewellery

 

  • Please allow 3-4 weeks for your personalised jewellery to be made & shipped
  • Ready to ship items will be posted within 1 week of purchase
  • Jewellery lettering is individually hand stamped. Perfectly straight lettering cannot be guaranteed (but of course this adds to the beautiful handmade nature of my work) 
  • Please, please check spelling when ordering personalised jewellery! Once purchase has been made changes cannot be made to the personalisation
  • Personalised items are non refundable
  • Please ensure to order the correct size when ordering rings, resizing after purchase will encounter a resize charge 
  • Ring resize charges differ depending on ring type
  • Most photographs are example jewellery so items may differ from photos to ensure no two pieces are the same
  • Silver jewellery weighing under 7.78g will be stamped with ‘925’ sterling silver mark. 
  • Silver jewellery weighing over 7.78g (by law) will be hallmarked at Birmingham Assay Office, this will include my makers mark LA, 925 (proving sterling silver metal) and Birmingham Assay Offices anchor symbol
  • If ordering wedding rings and you want them hallmarked please email me, charges may apply
  • Gold jewellery weighing over 1g (by law) will also be hallmarked at Birmingham Assay Office



Ceramics

  • Ready to ship items will be dispatched within 1 week of purchase
  • I am not currently taking personalised orders or made to order ceramics 
  • Some photos are example ceramics so items may differ slightly from photos, this is to ensure no two pieces are exactly the same

 

 

All jewellery & ceramics designs are protected by copyright.

Lucy Addison Applied Artist©️