Privacy policy
This Privacy Policy describes how and when Lucy Addison Applied Artist collects, uses, and shares information when you purchase an item, contact via email, or otherwise use the services through www.lucyaddison.co.uk or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that Lucy Addison Applied Artist does not own or control, third party services you access through the website.
Information Collected
To fulfill your order, you must provide certain information, such as your name, email address, mailing address, payment information and the details of the product that you’re ordering. You may also choose to provide additional personal information if you made contact directly or bought a personalised piece.
Why Your Information Is Needed & How It Is Used
Lucy Addison Applied Artist relies on a number of legal bases to collect, use and share your information, including:
• as needed to provide the services, such as when your information is used to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for Lucy Addison Applied Artist’s mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) Providing and improving the services. Your information is used to provide the services you requested and in the legitimate interest to improve the services offered;
Information Sharing and Disclosure
Information about customers is important to this business. Your personal information is shared for very limited reasons and in limited circumstances, as follows:
• Service providers. Lucy Addison Applied Artist engages certain trusted third parties to perform functions and provide services to the online shop, such as delivery companies. Your personal information could be shared with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If Lucy Addison Applied Artists sells or merges businesses, Your information may be disclosed as part of that transaction, only to the extent permitted by law.
• Compliance with laws. Lucy Addison may collect, use, retain, and share your information if there’s belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
How Long Your Information Is Stored
Personal information is retained only for as long as necessary to provide you with the services and as described in the Privacy Policy. However, it may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. Generally, keeping your data for the following time period: 7 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights are described below:
• Access. You may have the right to access and receive a copy of the personal information held about you by making contact using the contact information below.
• Change, restrict, delete. You may also have rights to change/restrict the use your personal information or delete your personal information. Absent exceptional circumstances (like storing data for legal reasons) Generally your personal information will be deleted upon request.
• Object. You can object to (i) processing of some of your information based on my legitimate interests and (ii) receiving marketing messages after providing your express consent to receive them. In such cases, your personal information will be deleted, unless there is compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about the use of your information when using www.lucyaddison.co.uk (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
Contact
For purposes of EU data protection law, Lucy Addison, is the data controller of your personal information. If you have any questions or concerns, you may contact via email at lucyaddisonjewellery@hotmail.com
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information held about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.